As a traditional service provider, we attach great importance to the prevention of gambling addiction. Therefore, and in order to keep you updated about the latest findings and procedures, our player protection measures are subject to regular reviews. Our gambling experts are specifically trained in all matters related to gambling operation and the identification of gamblers at risk of becoming addicted. In such cases, our player protection representative will gladly provide you with advice. He is the first contact person when it comes to addiction potential and responsible for the development and consequent implementation of our social concept. In order to ensure immediate action in case of need, all data and information is forwarded to him.
Players at risk of addiction as well as their relatives are welcome to get in touch with us anytime, just as described under Immediate help.
Wiesbaden Casino supports project for addiction prevention
We support the German association "Sucht- und Jugendhilfe e.V.". We believe that this association does an outstanding job and, by issuing the magazine "Sucht-Hilfe", it offers a valuable contribution to addiction education and prevention.