We are taking player protection seriously
You are afraid that your relationship to gambling or that of a relative might be problematic? Then don't hesitate to get in touch with us. Our player protection representative is a trained and competent contact person.
- Discuss gambling behavior in private conversations.
- Let us inform you about the possibility of a gambling suspension.
Our assessment of problematic gambling behavior is based on the findings and the procedure of the established South Oaks Gambling Screen. In case of a gambling addiction, we will put you in contact with a qualified and professional advice centre.
Don't hesitate to call us
Player protection representative:
Phone: +49 (0)611 536 150
Get in touch
Our trained experts always have a sympathetic ear for you. So don't hesitate to get in touch with us.
We will treat your enquiry confidentially and introduce you to our player protection representative without delay.
Our office hours are on Mondays, Wednesdays and Fridays between 14:00 and 16:00 pm. Of course, you can also make an appointment.