Skip to main content
Spielbank WiesbadenSpielbank Wiesbaden
DeutschDeutsch
EnglischEnglish
    • Your Club
      • Welcome to the Club
      • We are open
      • What you need to know
      • Player protection
        • Immediate help
        • Self test
        • Counselling centres
        • Downloads
      • Probabilities of winning
      • Data Information VIP Club (current)
    • Our classics
      • Our classics
      • Roulette
        • Here’s how it works
        • Game types
          • American Roulette
          • TouchBet Live Roulette
        • Wiesbaden “Super Number”
        • Your numbers at a glance
          • Permanencies overview
          • Permanencies archive
      • Blackjack
        • How it works
        • Your extra chances
          • The Twins
          • The Joker Jack
          • The Crazy Twins
      • Poker
        • How it works
        • Cashgames
        • Our Tournaments
          • Monday tournaments
          • Deep Stack Sunday
        • Book your tournament
        • Our tournament results
    • Our machines
      • Our machines
      • Our jackpots
        • Mystery
        • Progressive
      • Top winnings of the month
      • Our great range of offers
        • Here’s how it works
        • TouchBet
      • Your Club Card
        • Club Jackpot
        • Get the card
        • Collect extra points
      • Our tournaments
        • Slot machines
        • Horse racing
      • Our highest winnings
    • Our extras
      • Our Vip Club
        • Our extras for everyone
        • Current special offers
          • Teilnahmebedingungen
        • Ladies Day
      • Extras for club members
        • Become a club member
        • Enjoy benefits
    • Our Restaurant
      • Good food at Joker´S
      • Work up an appetite
      • Our Joker´S and K1 Bar
    • Staff sought
      • Staff sought
      • Cashier (m/f/o) for our classic game
      • Cleaning person (m/f/d)
      • Employee canteen (m/f/d)
      • Student Assistant for Gaming Machines (m/f/d)
      • Electrical Technician And Catering Staff (M/F/D)
      • Data protection policy for online applications
      • Deutsch
        • Deutsch
        • English
      • English
        • Deutsch
        • English

        You are here:

        1. Home
        2. Your Club
        3. Data Information VIP Club

        Information on processing personal data in connection with Casino Wiesbaden VIP Club membership

        Sec. 1 Contact Details

        (1) Data Controller for the purposes of Art. 4 (7) GDPR:

        Spielbank Wiesbaden GmbH & Co KG
        Kurhausplatz 1
        65189 Wiesbaden
        Germany
        Phone: +49 611-536-100

        The data protection officer for our company is:

        CTM-COM GmbH
        Contact person: Mr Mentges
        In den Leppsteinswiesen 14
        64380 Rossdorf
        Germany
        Phone: +49 6154-57605 111
        Email: datenschutz@ctm-com.de

         Sec. 2 Information Regarding the Use of Biometric Palm Vein Scanners:

        The following provides information about the use of palm vein scanners and the collection and processing of personal as well as biometric data (palm vein scan) when you become a member of the VIP Club at Casino Wiesbaden and visit our establishment.

        (1) Purpose and legal basis for processing your personal data

        We process your personal data for the following purposes:

        Description of purpose:   

        • Personal assistance to you as a part of your club membership
        • Compliance with legal requirements (e.g. State Treaty on Gaming – GlüStV)
        • Priority admission for club members to the Casino Wiesbaden establishment per hand-held vein scanner.

        Legal Foundations

        • Art. 6 (1) (a) GDPR (Consent)
        • Art. 6 (1) (c) GDPR (legal obligation in connection with Sec. 23 State Treaty on Gambling - – GlüStV)
        • Art. 6 (1) (c) GDPR (legal obligation in connection with Sec. 23 Hessian Gaming Regulations – HessSpielO)
        • Art. 6 (1) (c) GDPR (legal obligation in connection with the Money Laundering Act – GwG)
        • Art. 6 (1) (c) GDPR (legal obligation in connection with the Hessian Casino Act –  HSpielbOCG)

        (2) The following categories of data are collected:

        • A scan of your hand veins
        • First name and surname, birth name and/or aliases, fake names
        • Email address
        • Date of birth
        • Place of birth
        • Photograph
        • Video recordings
        • Identity card details, or passport details, if applicable
        • Dates of your visit
        • Nationality

        (3) Recipients or categories of recipients of data:

        Receptionists

        Administrative employees at Casino Wiesbaden depending on their area of responsibility

        External recipients:

        - External recipients (e.g. service providers within the scope of data processing or authorities (upon request)

        (4) Duration of data storage

        Your data will be deleted after 6 years. (Sec. 15b Hessian Casino Act –  HSpielbOCG)

        Sec. 3 Your Rights as a Data Subject

        As a data subject of this data processing, you have the following rights which you can exercise against us and/or our service providers:

        –    Right to information,

        –    Right to rectification or deletion,

        –    Right to restriction in processing,

        –    Right to object to the processing,

        –    Right to data portability.

        You are welcome to send an email to Betroffenenrechte(at)Spielbank-Wiesbaden.de to exercise your rights as a data subject.

        You have the right to lodge a complaint with the competent supervisory authority (see above for the address) in the event of a breach or suspected breach of data privacy.

        Sec. 4 Reason for Providing Your Data and Possible Consequences of Complying

        You are required by law to provide us with your personal data in accordance with the Hessian Casino Act (HSpielbOCG) Act and the Hessian Gaming Regulations (HessSpielO).

        Please note that you already need to provide your data in order to access the establishment.

        Unfortunately, you will not be able to take play at the tables, nor will you be able to enter our establishment if you do not provide us with your personal data (e.g. a visit to our restaurant is not possible without providing us with your data).

        You can, of course, cancel your club membership at any time and visit our casino as a regular guest.

        Further information on data protection can be found here.

        Casino Wiesbaden GmbH & Co. KG
        Kurhausplatz 1
        65189 Wiesbaden
        Germany
        Phone: +49 611 536 100

        Contact  |  FAQs  |  Partners  |  Player Protection  |  Information on data protection  |  Website credits

        Cookie Settings
        X

        Wir verwenden Cookies

        Wir nutzen Cookies auf unserer Website. Einige sind notwendig, während andere uns helfen, diese Website und Ihre Erfahrung zu verbessern.

        I accept

        Only accept required cookies.

        Individual Cookie Settings

        Privacy NotesImprint

        X

        Privacy settings

        Here is an overview of all cookies use

        Required Cookies

        These cookies are needed to let the basic page functionallity work correctly.

        Show Cookie Informationen

        Hide Cookie Information

        TYPO3 Systemcookies

        Used to make the website run.

        Provider:TYPO3
        Cookiename:fe_typo_user, PHPSESSID
        Runtime:1 Year

        Spielbank Wiesbaden Cookie

        Saves the settings of the visitors selected in the cookie box of the Spielbank Wiesbaden.

        Provider:spielbank-wiesbaden.de
        Cookiename:waconcookiemanagement
        Runtime:1 Year

        Cookies for Statistics

        Statistic cookies anonymize your data and use it. These information will help us to learn, how the users are using our website.

        Show Cookie Informationen

        Hide Cookie Information

        Google Analytics

        Google cookie for website analysis. Generates statistical data on how the visitor uses the website.

        Provider:Google LLC
        Cookiename:_ga,_gat,_gid
        Runtime:2 Years
        Privacy source url:https://policies.google.com/privacy?hl=en
        Host:www.google-analytics.com

        Cookies for external Content

        Content for Videoplatforms und Social Media Platforms will be disabled automaticly. To see content from external sources, you need to enable it in the cookie settings.

        Show Cookie Informationen

        Hide Cookie Information

        Google Maps

        Used to unlock Google Maps content.

        Provider:Google LLC
        Cookiename:NID
        Runtime:6 Monate
        Privacy source url:https://policies.google.com/privacy?hl=en
        Host:.google.com

        Save

        BackOnly accept required cookies.

        Privacy NotesImprint

        • Facebook
        • Twitter
        • Instagram

        Copyright © 2021 Spielbank Wiesbaden GmbH & Co. KG. Alle Rechte vorbehalten.